IMPORTANT: Terms and Conditions If goods are not collected from the receiving office after 7 days, storage fees will be charged. If goods are not collected from the receiving office, 30 days from the receiving date, we will dispose the goods to recover shipping cost. We do not ship liquids, powders and powerbanks. Shipping liquids, powders or powerbanks without our consent will attract a fine. ZimDelivery is not liable and will not compensate for any delays caused by the airlines. ZimDelivery is not obliged to compensate for the loss or damage of uninsured goods in transit. Please note, receiving office refers to our offices/collection points located OUTSIDE of China. By continuing to use our services means you are accepting our terms and conditions.